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In the unlikely event an item is defective, please notify us immediately via email at so we can organise return and replacement or a full credit.

When ordering, please choose your product shades carefully. If you have any questions regarding shades, ingredients, or application, please contact us before placing your order.

Please note that only products purchased online from the DB Cosmetics Australia website will be accepted for return.

We regret that we cannot accept exchanges.

For more information regarding returns or damaged goods, please contact our friendly Customer Service Team by email on +61 3 8544 8000.